Scheduled Maintenance of F5 Distributed Cloud Services - Backup Window
Completed
The scheduled maintenance has been completed.
Posted Mar 28, 2024 - 11:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 28, 2024 - 04:00 UTC
Update
We apologize for the confusion on previous message. The correct maintenance time is:
Schedule:
• Start Time: March 28, 2024 - 4:00AM UTC
• Estimated Completion Time: March 28, 2024 - 11:00AM UTC
Posted Mar 13, 2024 - 03:21 UTC
Scheduled
We will be performing planned maintenance of F5 Distributed Cloud services as follows:
Schedule: [Backup Upgrade Window]
• Start Time: March 28, 2024 - 4:00AM UTC
• Estimated Completion Time: March 28, 2024 - 11:00AM UTC
Activities:
• Upgrade Global Controller to the latest software version.
• Upgrade Regional Edge (RE) sites to the latest software version.
o Software of the RE sites are upgraded in a rolling update manner, ensuring no
disruption to Distributed Cloud services.
o Rolling updates are performed on batches of RE sites, where each batch includes
a set of geographically distributed RE sites.
Impact:
• All services are expected to remain operational and available during the entire
maintenance window with no noticeable impact. This is achieved by removing the RE
site from the anycast network, before starting the upgrade, thereby causing the traffic
to be re-routed to other available RE sites in the region. As a result, data plane services
will continue without interruption except if tenants have a hard coded dependency to a
specific RE site.
• Management plane configuration changes will continue to be recorded and actively
propagated during most of the duration of the upgrade, except during the time period
when Global Controller is being upgraded or during the time period when customers’
config-path RE site is being upgraded.
If you have any questions, please contact us at support@cloud.f5.com
Posted Mar 12, 2024 - 17:09 UTC
This scheduled maintenance affected: Services (Portal & Customer Login, Customer Dashboard, App Stack, Secure Mesh, Bot Defense, Client Side Defense, DNS, CDN Control Plane, Account Protection), North America Network PoPs (Ashburn, VA, United States, New York, NY, United States, San Jose, CA, United States, Seattle, WA, United States, Toronto, Canada, Dallas, TX, United States, Atlanta, GA, United States, Montreal, Canada), South America Network PoPs (Sao Paulo, Brazil), Europe Network PoPs (Amsterdam, Netherlands, Frankfurt, Germany, London, United Kingdom, Paris, France, Madrid, Spain, Lisbon, Portugal, Stockholm, Sweden), Asia Network PoPs (Singapore, Singapore, Tokyo, Japan, Osaka, Japan, Hong Kong, Asia, Mumbai, India, Chennai, India), Oceania Network PoPs (Sydney, Australia, Melbourne, Australia), and Customer Support, Docs and WebSite (Website, Customer Support, Software Distribution, Product Documentation).