Inability to reach login page for customer dashboard

Incident Report for F5 Distributed Cloud

Resolved

We resolved the issue by restarting the authentication service. There were memory handling issues that will have to be fixed by the software team.

Posted Jan 01, 2022 - 00:26 UTC

Update

We are continuing to investigate this issue.

Posted Jan 01, 2022 - 00:24 UTC

Investigating

We are currently investigating the issue.

Posted Jan 01, 2022 - 00:21 UTC

This incident affected: Services (Portal & Customer Login).